Privacy Policy
1. Introduction
Jad Family Pharmacy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal health information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with our team.
2. Information We Collect
We collect information in the following ways:
- Personal Information: Name, address, phone number, email, date of birth, insurance details, and any health information required to fill prescriptions or provide pharmacy services.
- Technical Information: Browser type, device, IP address, and website usage data (through cookies or analytics tools).
- Communication Data: Records of your interactions with our staff, including online forms, messages, and calls.
3. How We Use Your Information
Your information is used to:
- Process and manage prescriptions and compounding requests
- Provide delivery or pickup services
- Communicate with you about medications, refills, and services
- Coordinate care with your healthcare providers (with authorization)
- Improve our website and patient experience
- Comply with legal and regulatory requirements
4. How We Protect Your Information
We follow strict HIPAA and state pharmacy regulations to ensure the privacy and security of your health information. Access is restricted to authorized personnel only, and all electronic systems are protected by encryption, secure networks, and password controls.
5. Sharing Your Information
We do not sell or rent your personal information. We may share limited data only when:
- Required to fill prescriptions or coordinate care with your provider
- Required by law or regulatory authorities
- With third-party vendors who assist in operations (such as delivery or IT services) under strict confidentiality agreements
6. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience and collect analytics about how our site is used. You can manage or disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Request a copy of your health records
- Ask us to correct or delete certain information
- Limit the sharing of your health information
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, contact us at rx@jadfamilypharmacy.com.
8. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Jad Family Pharmacy
3413 South Hopkins Avenue
Titusville, FL 32780
Phone: 321-225-4900
Fax: 321-567-4742
Email: rx@jadfamilypharmacy.com